Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Reach Out to Us for Any Assistance You Need Today!
We are here to help you with your inquiries and support requests. Don’t hesitate to contact us!
✓ Get prompt responses to your questions and concerns.
✓ Experience our dedicated customer support team.
Contact Us for Assistance
1
Get in Touch with Our Team
Support
2
Reach Out for Inquiries
Inquiries
3
We’re Here to Help You
Support
4
Connect with Our Customer Service
Customer Service
5
Your Feedback Matters to Us
Feedback